The vendor vanished
Recovery of the domain, hosting and site accesses, through official procedures, in your name.
Recover, secure, get it running again.
The agency stopped replying, the site is broken, nobody has the accesses, the CMS has not been updated in years: I deal with this regularly, and it gets fixed.
Free first conversationWritten statement of what is recoverableReply within one business day
Situations I take over
Four classic emergencies.
The site is broken or hacked
Diagnosis, clean-up, fixes, hardening: stop the damage first, then understand why it happened.
The CMS is abandoned
Overdue updates, dead plugins, no backups: a catch-up, then a real maintenance rhythm.
You want a clean exit
Migration to managed hosting, without downtime or lost rankings: the address stays, the service changes.
and afterwardsSee the infrastructure
Rescued, then monitored: never abandoned again.
A rescued site joins the infrastructure I document publicly: encrypted backups, continuous monitoring, updates kept current.
What you get
Clarity, in your name.
A written statementwhat is recoverable, what is not, what it costs: within a week of getting access.
Your own accessesdomain, hosting, site: everything back in your name, documented, reversible.
A site looked aftermaintenance and monitoring afterwards, at a flat fee known in advance.
Process & budget
First the assessment, then the decision.
You never pay for a rebuild without knowing whether a repair would have been enough.
- Conversationthe situation, in your own words
free - Recoverydomain, hosting, site accesses
- Written auditrecoverable or not, priced
- Repairor rebuild, your call
- Maintenancemonitored, backed up, current
Recovery + written auditaccesses, assessment, priced recommendationfrom €190 excl. VAT
Repair or rebuilddecided on the audit, never beforequoted on audit
Maintenance + monitoringbackups, updates, availabilityfrom €19 excl. VAT / month
VAT not applicable, art. 293 B of the French tax code. Starting prices are indicative; every project gets a quote.
Common questions
Site rescue: what people ask me.
I have no access at all, to the site or the domain.
That is common. Registrars and hosts have recovery procedures for the legitimate owner: we follow them together with your proofs, and everything returns to your name.
Does everything have to be redone?
Not necessarily, and the audit says so: if the existing base is sound, a repair is enough. If it is beyond saving, the rebuild is priced separately, and you decide.
Can you take over a WordPress site?
Yes: catch-up updates, plugin clean-up, hardening and backups. When the site lends itself to it, I also propose moving to a static site: fewer outages, fewer hacks, less maintenance.
The full step-by-step procedure (in French): prestataire web disparu, que faire et dans quel ordre.
Describe the situation, even a messy one.
Who built the site, since when it has been stuck, what you still have (invoices, emails, credentials): every detail helps, none is required.
- Reply within one business day
- Free first conversation, no strings
- Your accesses return to your name